Shipping policy

We Ship to the UK Only

All orders ship from our warehouse via Every or Royal Mail.

🚚 Free Shipping - Always

Enjoy free shipping on all orders to the contiguous United Kingdom. No minimums or hidden fees.

⏱ Processing & Delivery Times

Order Processing: 1-2 business days (excluding weekends/holidays)
Delivery Time: 3-7 business days after shipment
Tracking Info: Sent via email once your order ships

📦 Damaged/Lost Packages

Contact Help@equinoxemporium.com within 48 hours of delivery with:

Order number
Photos of damaged items (if applicable)
Tracking number

❓ Need Help?

Email us at Help@equinoxemporium.com for urgent shipping inquiries.

Equinoxemporium is owned and operated by EQUINOX EMPORIUM LIMITED